印度网络零售商或将受到消费者保护法的监督

 

Indian e-tailers may come under consumer protection law

Indian online retailers may soon come under the surveillance of the Consumer Protection Law, following complaints for alleged unfair business practices, according to a cabinet proposal put forward by the consumer affairs department, according to media reports.
In the cabinet note, a proposal has been made to set up Consumer Protection Authority that will lookout for marketing of products that are “unsafe and hazardous”. There will be provisions for product liability actions, for ‘unfair contract’ to protect consumers placed in an unequal bargaining capacity.
The committee will act as an independent body that will also have the responsibility of informing consumers about the quality, purity, standard, misleading and deceptive advertisements by sellers, according to reports.
The Consumer Protection Authority may have the authority to conduct investigations, seize documents and records on complaints, withdraw fake advertisements, issue safety notices, and impose fine on guilty e-tailers.
The online retail market in India is valued at around US$ 3.5 billion and is expected to grow seven times by 2019. As of now, Indian laws lag behind other countries when it comes to dealing with problems in online shopping.

译文如下：

印度网络零售商或将受到消费者保护法的监督

根据消费者事务部内阁提出的建议,随着涉嫌不公平的商业行为遭到投诉后，印度的网络零售商可能很快将受到消费者保护法的监督,据媒体报道。

内阁的提议包括设立消费者保护机构,这可以密切注意市场上“不安全和危险的”产品。会有规定产品责任行为的条款,针对“不公平的合同”来保护那些没有平等议价能力的消费者。

据报道，委员会将作为一个独立的机构,也将有责任告知消费者相关的质量、纯度、标准、卖价的误导性和欺骗性广告。

消费者保护机构有权进行调查,利用文件和录音的投诉,撤销虚假广告,发布安全通告,对违规的网络零售商加以处罚。

印度网上零售市场的估值约为35亿美元,到2019年有望增长7倍。到目前为止,印度在处理网上购物问题时的法律落后其他国家。